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THOUGHTS FROM OUR CUSTOMERS
First visit to the additional needs session. Staff were amazing and really engaging with myself and son. Highly recommend. Top job guys. Keep up the good work. We will definitely be back weekly x
I took my grandchildren to iBounce for the first time yesterday, they had soo much fun and I decided (being a granny) that i wanted to go on too! It was such fun,we had a brillliant time and the staff, especially Charlotte and Holly, were very helpful and all went out to make sure we had a very good time. Thanks to all for a great day.
My son recently held his 7th birthday at ibounce in Exeter and it was fantastic! Really good value for money, the staff were very kind and made him feel really special when we arrived. I'd recommend this to anyone looking for a well organised, fun-filled party. The fact that they got to make their own slush puppies as part of the package was just the icing on the cake!
We've been a few times & we all love it! Both children have a wonderful time & we've had our daughters 3rd Birthday Party here today. The staff were so friendly & accommodating (they always are) - but they really did go above & beyond for the party & are a real credit to the company. They even let me rearrange the party at short notice as my daughter had chickenpox. Well done ibounce team & thanks for a great party - we had very happy party goers! See you soon!
Starr Amber Young
Had my daughter's 6th Birthday party here today. I was amazed with the way you went above and beyond to accommodate for a child with allergies, and I'm so grateful for the help, cooperation and understanding when an unforseen circumstance occurred. A good party all around. Thank you. Oh and the hot dogs smelt amazing!
Went tonight for the fitness class and I have got to say it was hard work but it was so much fun and the instructor was so supportive n encouraging defo going back again thank you ibounce for being so welcoming and all ur staff we spoke to were very kind and lovely xx
Sarah Louise Symonds
It was my first time to Ibounce tonight. I went with a friend & her 2 children (2yrs & 7yrs), and my 3 children (7months, 2yrs & 6yrs). We were welcomed by Jo who was friendly & interacted well with all the kids. She helped with the pushchair and our bags, explained where and what the kids had to do and where we could go to watch. She even helped entertain the 3 youngest who couldn't participate in the bouncing but loved the latest ibeam room! Squashing pumpkins, football, ice hockey & splat the rat kept the 2 yr olds entertained for an hr whilst the oldest ones bounced to their hearts content. Really great place for all ages and will definitely be coming back (maybe even with a group of adults and no kids!) Looked way too much fun :-) big thank you to Jo for making our visit a good one. Good customer service is a rarity these days so thank you from all of us. See you very soon.
Excellent venue for people of all ages, always something going on and you can tell the team are very focused on health and safety.
Only people in the park, had great fun and staff were very welcoming and talkative will be back again.
My 2 autistic children went to the special needs bounce session today & loved it!! We were 30 mins late due to traffic but the staff were extremely accommodating & as they were quiet let them bounce past the session time!!! Really appreciated that although there are rules, special needs children can't always follow them & the staff were extremely understanding & patient with them when they were a bit over excited!! Will definitely be coming again
Billie Jo Blowers
We all had a great time and found the staff really nice and helpful.
Really well organized. Helpful and alert staff with full briefing for the kids safety. Clean. Nice coffee. Reasonable prices for drinks snacks with free water available on the counter. Definitely will use again. Praise for the staff from front desk to cafe staff and the stewards.
Thank you for a lovely morning yesterday my son loved it and had a great time. Also a huge thank you for being so supportive and understanding to my friend and special needs son. You took time out to play with him which was so lovely of you. Will definitely be back soon x
Fab fab fab!! Went today.... still in its infancy so of course things are new and will become more streamlined but ample parking, happy, smiley assistant manager and manager, safe and comfortable enviroment and have just booked again.
My boys and thier cousin had a great time, they were disappointed in having to come off after the hour and instantly asked when are we going back
My daughter Erin had her 8th birthday party at iBounce today. All the children had a great time and thoroughly enjoyed themselves. The welcome at reception was cheerful and straightforward, the safety briefing was quick and easy to understand and it all went very smoothly.
Fantastic venue with very, very helpful staff. I was lucky enough to win free entry to the superhero party and my boys absolutely loved every minute of it.
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