To all of our valued customers,
As a result of the Prime Minister's broadcast on 20th March 2020 we have sadly closed our doors, for the foreseeable future.
We are fully supportive of the Government's plan and recognise the importance of these unprecedented social distancing measures in these unprecedented times.
As soon as we’re able to reopen, we’ll let you know – keep an eye on our website and social media channels. Please note our iBelong membership annual passes will be paused for the time being.
Due to the site being closed and following government advice we are not encouraging staff to attend site. As such we will be unable to deal with telephone enquiries at this time. If you need to reach us, please don’t hesitate to email info@i-bounce.co.uk and one of our managers will reply within 48 hours.
Until such a time when government support can be fully understood we are unable to offer refunds by way of cash or card return. Our refund policy stands so all customers are of course able to exchange their booking for credit. Due to the timeframe being unknown we are issuing gift voucher codes.
Please email info@i-bounce.co.uk with your name and date of booking and we will send your voucher code.
Thank you for your support and understanding during this time.
Stay safe, stay happy and come back bouncing!
We look forward to seeing everybody, hopefully, very soon.
Kind regards,
iVR, iPlay and iBounce
Loved it! Great for all the family. Great soft play next door for tiny ones. Wished I booked an extra hour bouncing. I bet birthday parties there are brilliant. We'll be going back!
February 2019
We had a birthday party at iBounce yesterday for my son. We were looked after by Jasmine, who was so helpful and kind. We had people from different faiths there and she knew that they wouldn’t eat pork and made a vegetarian hotdog for them. She was so considerate, polite, professional and helpful, despite the fact that it was so busy (last day of half term). I was very impressed!
February 2019
This was our first time to the dinosaur soft play area & we were really impressed! Great cafe area & the food was lovely! The kids loved it & the staff are all a credit to you. What great young people, so professional, polite & friendly! Highly recommended!
February 2019
We just spent two hours at iBounce Exeter and I have to say my kiddies had a fantastic time, the interaction from your staff in the arena was amazing. Brandon and Corey were fab with the kids showing them how to use the equipment, and do tricks. Amazing members of staff, they really deserve some recognition for the hard work they do and clearly enjoying themselves at the same time, we will def be back!
December 2018
Visited this afternoon and I was so impressed with the care and attention of the staff in the bouncing zone. All the girls and guys working the session went to huge efforts to comfort and encourage my daughter after she hurt her leg and lost confidence - so appreciative of all your efforts and the lovely supportive environment your staff create for the children. I wasn’t expecting such thoughtfulness. Thank you.
October 2018
Absolutely loved the parent and toddler session we went too! Staff are amazing there very friendly and helpful, always smiling. Was lovely to go some where and not have older children every where, makes it better and safer for the little ones. My little one enjoyed every second and doesn’t stop going on about wanting to go back! Would definitely recommend to anyone to go! So cheap as well; very worth the money. Looking forward to our next visit.
June 2018
My son had his 10th birthday party at iBounce today and he absolutely loved it! Thanks to all the staff who were extremely friendly and couldn’t do enough to help. He said he had ‘the best day ever!’. If you’re thinking of booking an iBounce party package, you won’t be disappointed.
April 2018
We booked a party for my 12 year old daughter and were not disappointed. It was very busy as it was a bank holiday weekend and yet the staff coped very well, stayed on top of everything, shared jobs amazingly and had great interaction with kids and adults. All queries were answered with a great, happy, chirpy manner and without hesitation. We had a lovely time and the food was just the ticket after an hour's bounce session. We thoroughly enjoyed ourselves and give a thumbs up for all ages to have an affordable birthday bounce.
April 2018