We are temporarily closed due to the national lockdown. We are now taking bookings for dates after our proposed reopening of 17th May 2021.
REOPENING 2 DECEMBER 2020
We have taken many measures to minimise the spread of airborne diseases such as COVID-19 and influenza, including (but not limited to) the following:
Reduced maximum session capacity
Thorough cleaning down of equipment after every bounce session, paying particular attention to regularly handled areas
Perspex screens on all counters
Hand sanitising stations throughout our venues
Socially distanced briefing
All staff members to wear face masks
Social distancing greatly encouraged throughout our venues
Contact information to be gathered on admission for government's track and trace purposes
A request of a maximum of 1 adult non-bouncer per booking
Utilisation of a one way in / out system for visitors where possible
Card / contactless payments preferred
Essential to book your admission prior to arrival
We are expecting an understanding from our customers to observe social distancing guidelines and politely request all parents/guardians to ensure their children adhere to these accordingly.
Please be advised that the wearing of face masks is now mandatory in reception and all communal areas of the building(excluding the trampoline park itself). Non-compliance of this ruling may result in your party being asked to leave.
We are adhering to all government guidelines but total risk cannot be totally eradicated. Whilst iBounce would love to see all of our loyal customers, if you still do not feel completely comfortable with the measures we are taking we would politely ask that you postpone your visit at this time.
THOUGHTS FROM OUR CUSTOMERS
Took my son to iBounce today. I think we picked the busiest slot but I wasn’t worried at all. They have a great COVID-19 setup, safety definitely comes first and the staff are brilliant- thanks guys! See you again soon
Went to iBounce today, was a bit worried due to the current pandemic but they had all safety measures in place and made me feel comfortable enough to sit and enjoy a coffee whilst my son bounced. I especially liked the sanitiser in place when coming on and off the park.
Loved it! Great for all the family. Great soft play next door for tiny ones. Wished I booked an extra hour bouncing. I bet birthday parties there are brilliant. We'll be going back!
We had a birthday party at iBounce yesterday for my son. We were looked after by Jasmine, who was so helpful and kind. We had people from different faiths there and she knew that they wouldn’t eat pork and made a vegetarian hotdog for them. She was so considerate, polite, professional and helpful, despite the fact that it was so busy (last day of half term). I was very impressed!
This was our first time to the dinosaur soft play area & we were really impressed! Great cafe area & the food was lovely! The kids loved it & the staff are all a credit to you. What great young people, so professional, polite & friendly! Highly recommended!
We just spent two hours at iBounce Exeter and I have to say my kiddies had a fantastic time, the interaction from your staff in the arena was amazing. Brandon and Corey were fab with the kids showing them how to use the equipment, and do tricks. Amazing members of staff, they really deserve some recognition for the hard work they do and clearly enjoying themselves at the same time, we will def be back!
Visited this afternoon and I was so impressed with the care and attention of the staff in the bouncing zone. All the girls and guys working the session went to huge efforts to comfort and encourage my daughter after she hurt her leg and lost confidence - so appreciative of all your efforts and the lovely supportive environment your staff create for the children. I wasn’t expecting such thoughtfulness. Thank you.
Absolutely loved the parent and toddler session we went too! Staff are amazing there very friendly and helpful, always smiling. Was lovely to go some where and not have older children every where, makes it better and safer for the little ones. My little one enjoyed every second and doesn’t stop going on about wanting to go back! Would definitely recommend to anyone to go! So cheap as well; very worth the money. Looking forward to our next visit.
My son had his 10th birthday party at iBounce today and he absolutely loved it! Thanks to all the staff who were extremely friendly and couldn’t do enough to help. He said he had ‘the best day ever!’. If you’re thinking of booking an iBounce party package, you won’t be disappointed.
We booked a party for my 12 year old daughter and were not disappointed. It was very busy as it was a bank holiday weekend and yet the staff coped very well, stayed on top of everything, shared jobs amazingly and had great interaction with kids and adults. All queries were answered with a great, happy, chirpy manner and without hesitation. We had a lovely time and the food was just the ticket after an hour's bounce session. We thoroughly enjoyed ourselves and give a thumbs up for all ages to have an affordable birthday bounce.
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